About Course
Sales competencies are the combination of observable and measurable knowledge, skills, abilities and personal attributes that contribute to enhanced employee performance and ultimately result in organisational success…”
“Competences are coachable, observable, measurable, and critical to successful individual, or team performance.”
Sales Mindsets
Sales competency mindsets are a set of assumptions, methods, or notations held by one or more people that is so established that it creates a powerful incentive within this person to continue to adopt or accept prior behaviours, choices, or tools.
This phenomenon is also sometimes described as mental inertia or a “paradigm”, and it is often difficult to counteract its effects upon analysis and decision-making processes.
Course Content
Sales Competencies
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Sales Competencies Introduction
01:06 -
Competency – 1 Prospecting
01:09 -
Competency – 2 Qualifying
01:06 -
Competency – 3 Building Rapport
01:06 -
Competency – 4 Following the sales process
01:04 -
Competency – 5 Goal orientation
01:03 -
Competency – 6 Needing approval
01:03 -
Competency – 7 Controlling the sales process
01:08 -
Competency – 8 Handling objections
01:09 -
Competency – 9 Questioning effectiveness
01:19 -
Competency – 10 Active listening
01:03 -
Competency – 11 Critical thinking
01:14 -
Competency – 13 Presenting
01:06 -
Competency – 14 Time management
01:10 -
Competency – 15 Dealing with failure
01:06 -
Competency – 16 Determined Competitiveness
01:04 -
Competency – 17 Money Concept
01:10 -
Competency – 18 Emotional Distance
01:12 -
Competency – 12 Initiative
01:05