Extended DISC Sales Competencies and Mindsets


Sales Competencies

Sales competencies are the combination of observable and measurable knowledge, skills, abilities and personal attributes that contribute to enhanced employee performance and ultimately result in organisational success…”

“Competences are coachable, observable, measurable, and critical to successful individual, or team performance.”

Sales Mindsets 

Sales competency mindsets are  a set of assumptions, methods, or notations held by one or more people that is so established that it creates a powerful incentive within this person to continue to adopt or accept prior behaviours, choices, or tools. 

This phenomenon is also sometimes described as mental inertia or a “paradigm”, and it is often difficult to counteract its effects upon analysis and decision-making processes.

Topics for this course

32 Lessons

Sales Competencies

Sales Competencies Introduction00:1:6
Competency – 1 Prospecting1:09
Competency – 2 Qualifying1:06
Competency – 3 Building Rapport00:01:06
Competency – 4 Following the sales process00:1:4
Competency – 5 Goal orientation00:1:3
Competency – 6 Needing approval00:1:3
Competency – 7 Controlling the sales process00:1:8
Competency – 8 Handling objections00:1:09
Competency – 9 Questioning effectiveness00:1:19
Competency – 10 Active listening00:1:3
Competency – 11 Critical thinking00:1:14
Competency – 13 Presenting00:1:6
Competency – 14 Time management00:1:10
Competency – 15 Dealing with failure00:1:6
Competency – 16 Determined Competitiveness00:1:4
Competency – 17 Money Concept00:1:10
Competency – 18 Emotional Distance00:1:12
Competency – 12 Initiative00:01:05

Sales Mindsets

$497.00 exc. GST